What is the Cooee difference?
To qualify as a Cooee Wealth Partner, Advisers must satisfy these three criteria:
1. No ownership links or affiliations with product manufacturers. Neutrality is impossible where an adviser has links to a product manufacturer. Ownership links create an environment where the adviser resembles, at best, a well-intentioned salesperson.
2. No commissions or incentive payments from product manufacturers. Commissions are payments made by product manufacturers to their distribution network. They create a conflict of interest between advisers and their clients.
3. No asset-based fees. Asset fees, although are authorised by the client, are calculated precisely the same way a commission is calculated. Asset fees are incentives that prevent an adviser from being neutral and therefore create a conflict of interest between adviser and client.
How does your business survive by not accepting commissions?
Our fee structure is flexible and is driven by your needs - not ours!
This means our customers get a much better service and then tell all their friends about us.
And in return we run a very proud and successful operation.
Our fees are based on the time and service level required and the amount of benefit that you gain.
Our aim is to assist you to achieve your goals with the greatest degree of certainty.
Understanding our fees is just one way we can help you go forward with confidence.
We may charge fees in one of three ways;
1. An agreed flat rate;
2. As an hourly rate;
3. As a performance-based fee on the total benefit you gain.
For more detailed information please see our Financial Services Guide.
How long will the initial meeting take?
To get the most out of our time together you should put aside at least 1 1/2 - 2 hrs
Is there a fee for the initial meeting?
The initial meeting with your adviser is on us. During this consultation, we will explore your current position, discuss your requirements, explain our services, and outline any advice fees payable.
This meeting is to determine if there is a “fit” between you and Cooee. If we believe that we can add value then we will quote a strategy fee based on the time and resources required. The presentation of your strategy will be at our offices in the Sydney CBD and will outline any further fees inherent in implementing your strategy.
What is the process after the initial meeting?
Assuming we are able to help you and provide real value we would gather the appropriate documentation and together with the fact find develop a personalised and holistic financial plan that will be presented at a second meeting.
What kind of information will you need from me?
As our advice takes into consideration your entire financial picture, the more information you can provide the more accurate our recommendation will be.
Are your plans custom made, or are they generic?
Your plan should only ever be tailor-made. The most important part of any plan is that it works specifically for you.
I don't have the time to go through this process?
Yes we understand completely. This is perhaps one of the most common replies we get. It's because of this that we have developed systems and procedures to reduce as much as possible the time it takes to get your financial future sorted.
Do you help me implement these strategies?
Yes. We provide an end to end service which includes implementation of each recommendation covering finance, investments, tax planning, risk management and super.
How did you get hold of me?
In most instances we respond to requests for information regarding areas of finance. Through this process we then like to follow-up on those requests with a call so we can quickly find out if further information is needed.
Do you offer any of your own financial products?
No. You benefit by this because our process begins first with strategy. Once we understand your needs only then do we source the right product fit.
What financial provider are you aligned with?
We have solid relationships with many financial providers. However we are not aligned in anyway to any of them.
I'm not sure if I have enough money to do this?
This is one of the most common questions financial advisers are asked when meeting with new clients. This question, however, is usually met with another question; how much do you plan to spend on lifestyle and other items in retirement? It is always important to start the planning process with the end or goal in mind.
What do you think of an off the plan property?
We will consider all assets on their merits, taking into account your motivation for considering them and more importantly the impact on your cash flow and your future wealth. As a general rule of thumb we are very cautious about off the plan investments and our primary reasons for applying caution are as follows:
1. Many are sold directly by developers or developer’s marketers and advice around their performance is sometimes pitched as ‘free’. If anyone is giving you ‘free’ advice, you need to ask yourself if it is neutral advice, and whether the advisor or their company is getting a commission, kickback, rebate or other interest from a potential sale.
2. Banks are often tough on ‘off the plan’ sales. We don’t like assets which banks don’t like. Full stop. If it’s hard for you to buy, it could be hard for you to sell and it will be hard for others in the block to be sold. These all have a flow on effect on the growth potential of an asset so we do tread cautiously, always.
3. A sudden release of a large number of similar or identical units/apartments can compromise the values (both rental and sale values) of the asset. To compound this, if a distressed vendor has to make a distress sale, the lower sale price will have a direct effect on the value of your asset.
4. We typically prefer assets with higher ‘Land to Asset Ratios’. Come and chat to us about what types of assets fit this preference.
Why do I need insurance?
It is often easier and certainly more exciting to focus on the great things that can happen further down the track. Personal insurances, on the other hand, are often neglected as it is difficult to consider that we, as an integral part of the wealth creation process, can un-fortuitously suffer from illness and accidents that can very well hamper our plans.
I'm not keen on putting my money in the market?
You're not alone. The good news is that there are many other options available. It's critical to understand each person's individual risk tolerance and then work within clearly set boundaries.
What experience do you have?
You're in good hands. There are thousands of Australian's who have benefited from our efforts to provide straightforward advice and assistance. Every single person who takes the time to work with us will be better off with the knowledge that they have a much clearer understanding of where they sit financially. While it can be difficult to determine the level of experience your advisor may have, looking out for the right accreditation and professional membership such as the Financial Planning Association is a good start..
What does Cooee Mean?
Cooee! (IPA /ku:'i:/) is a shout used in Australia, usually in the Bush, to attract attention, find missing people, or indicate one's own location. When done correctly - loudly and shrilly - a call of "cooee" can carry over a considerable distance. The distance one's cooee call travels can be a matter of competitive pride. It is also known as a call of help, which can blend in with different natural sounds in the bush.The word "cooee" originates from the Dharuk language of the original inhabitants of the Sydney area. It means "come here",and has now become widely used in Australia as a call over distances. It was known among white settlers in colonial times and Watkin Tench refers to the Aborigines of Sydney calling to each other in this way.